Tech Support:

Please refer to the FAQ section before submitting a request for Tech Support. FAQ's are provided for easy reference and address many issues that users may have had in the past and point out new functionality that may not be obvious. If an answer to your issue is not listed in the FAQ, then provide as much information as possible in your request.

Example :

• What is the problem? (provide specific info such as menu option, symbol, sheet, etc. Generic descriptions will only delay getting an answer to you.)
• What menu option/command were you using when the problem occurred?
• Name of symbol that did not display or was not described properly.